1. Introduction
At Platinum Decor, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of personal information:
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Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
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Technical Data: IP address, browser type, operating system, referring URLs, and information collected through cookies and similar technologies.
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Transaction Data: Payment details and records of services provided.
3. How We Use Your Information
We may use the information we collect for the following purposes:
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To provide and improve our services, including processing your orders and transactions.
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To communicate with you, including responding to inquiries and sending you information about our services, promotions, and updates.
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To manage our website, improve user experience, and monitor usage.
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To comply with legal obligations and protect our rights.
4. How We Protect Your Information
We take reasonable measures to protect your personal information, including physical, electronic, and administrative safeguards. However, please note that no data transmission over the internet or data storage system can be guaranteed as 100% secure.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business and delivering services to you, such as payment processors or delivery partners. These third parties are required to keep your information confidential.
We may also disclose your personal information when required by law or to protect the rights, property, or safety of Platinum Decor, our customers, or others.
6. Cookies
Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us remember preferences and improve functionality. You can disable cookies in your browser settings, but this may affect the functionality of the site.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections to any inaccurate or incomplete information.
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Request deletion of your personal data, subject to certain exceptions.
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Withdraw consent at any time where we rely on your consent to process your personal data.
To exercise these rights or if you have any questions about your data, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last revision will be updated at the top of the page. Please review this policy periodically for updates.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Platinum Decor
Springfield Farm, Kenilworth Road,
Knowle, Solihull,
B93 0AE
Email: info@platinumdecorltd.co.uk
Phone: 07896627915
Last updated: April 4, 2025
